Hillsborough’s new child protection director readies for July 1 takeover
Caseworkers speak in codes, complains a grandmother who has been through four in seven months. Lawyers never take a phone call. Foster parents need backup. Adoptive parents need to not be forgotten after the adoptions. Latino families need workers who speak Spanish. Everybody needs help on weekends, when things always go wrong. So far, Shirley’s new job is a jumble of voices in her ear.